Guidance for Organizations: Account Creation and Registration Process
About the Issuer Identity Registry
The Issuer Identity Registry (IIR) verifies and publicly lists organizations that issue digital credentials, enabling employers, learners, and verifiers to confirm a credential’s legitimacy.
For more information about the IIR service, policies and procedures, and technical specifications, please view the Resources section.
Please note that the registration process includes a technical step that requires a developer or a technical staff member. See the section Submit Your DID.
Any organization that issues digital credentials may apply to join the IIR. This includes:
- Postsecondary academic institutions (two-year, four-year, graduate)
- Training providers and workforce development organizations
- Certification and credentialing bodies
- Government agencies
- Professional associations
- Businesses and employers issuing credentials
- Secondary schools and school systems
- Quality assurance, accreditation, and regulatory bodies
Organizations may apply directly or through a trusted third-party publisher. See Information for Trusted Third-Party Publishers below.
Credential Engine verifies the identity and legitimacy of each organization before listing it in the IIR. Gather the following information before starting your application to speed up the process.
| Item | Details |
|---|---|
| At least 2 staff accounts | A minimum of two individuals from your organization must have Credential Engine user accounts. Both must have email addresses associated with your organization’s domain. |
| Legal organization name | Full registered legal name as it appears in official records. |
| Commonly used name | Public name, if different from the legal name. |
| Organization website URL | Official website URL. |
| Logo URL | Publicly accessible logo image URL. |
| Organization email address | Contact email for your organization using domain (e.g., info@yourorg.edu), or contact form URL. |
| Physical or registered address | Complete street address, city, state/province, postal code, and country. |
| Organization description | Brief organizational description and mission. |
| Organization type | The category that best describes your organization (e.g., postsecondary institution, training provider). |
| Organization sector | Private for-profit, private non-profit, or public. |
| At least one organizational identifier (US organizations) | FEIN, DUNS, or OPEID number. Provide multiple if possible. |
| Organizational identifier (non-US organizations) | An equivalent identifier or identity authority used in your jurisdiction. |
| Decentralized Identifier (DID) | Your organization’s DID. |
State agencies, system operators, and other authoritative bodies that maintain official records of credential offerers or issuers may apply as trusted third-party publishers.
Trusted third-party publishers:
- May submit organization records in bulk on behalf of issuers they oversee or recognize.
- May have already completed all or part of the verification process within their own authoritative system; Credential Engine will validate or supplement this existing verification as appropriate.
- Must ensure submitted organizations meet IIR eligibility requirements.
If your organization is applying as a trusted third-party publisher, or if you are an issuer applying through a trusted third-party publisher, please contact Credential Engine at iirservice@credentialengine.org before beginning the application process.
How to Register
Create Credential Engine User Account
Visit the Credential Engine Accounts System to create a user account and confirm it via email. At least two people from your organization must create accounts using email addresses with your organization’s domain (e.g., @yourorg.edu or @yourcompany.org). Additional users may be invited after the organization account is submitted.
More information on creating a user account.
- Existing Users: If you already have a Credential Engine user account, skip this step. Be sure, however, to ensure your organization has at least two associated user accounts.
- Why are two accounts required? Credential Engine requires at least two authorized contacts from each organization to ensure accountability, continuity of access, and support for the identity verification process.
Submit Your Organization Information
After confirming your user account, enter your organization’s details in the Accounts System. Provide the information listed in the Required Information section above.
- Existing Organization Accounts: If your organization already has a Credential Engine account, please update the account with the required information for IIR inclusion.
1. What and Why section:
- Choose We will be publishing data to the Registry
- Select your Publishing Role (e.g., Credential Organization, Organization)
- Select your Publishing Method (e.g., Manual, Bulk Upload)
- Choose Register to Issuer Identity Registry (IIR)
2. Add the required information for your organization
3. Add publishing estimates
- Estimate the number of credentials your organization will publish. For each credential type, “add a new publishing estimate.
4. Submit
- Select “Save and Submit for Approval.”
- Save the Credential Transparency Identifier (CTID), a unique identifier for your organization in the Credential Registry, as you will need it for DID submission.
You will receive a notification that your organization has been submitted for IIR registration.
Publish Your Organization to the Credential Registry
You are required to publish your organization information to the Credential Registry. It is strongly encouraged but not required that you also publish all relevant credentials.
Visit the Guidance Site for publishing instructions.
You will be notified when your organization has been published.
Initial Screening
Once your organization is published to the Registry, Credential Engine will conduct an initial screening of your information. You will be notified once it is complete.
You may be asked for additional documentation, such as evidence of authorization to operate in your jurisdiction or supporting materials related to your organizational identity.
If your organization is a third-party publisher (see section below), verification will include registration in the IIR service for all organizations for which you have third party publishing permission. Please notify iirservice@credentialengine.org if any organizations should be excluded from IIR registration.
There is a one-time registration fee of $140 per institution, which covers the full verification and validation process prior to entry into the IIR. This is a single investment that establishes your organization’s verified presence across the credential ecosystem. This fee supports the review of organizational identity and the validation of the institution’s DID before an institution is admitted to the registry and its registration action is published to the Credential Registry.
Following submission of your information in stage 1, Credential Engine will send a payment link to complete the registration fee. Payment is accepted by credit card or ACH. Please note that the verification process will not begin until payment is confirmed.
Once payment of the registration fee has been received, Credential Engine will verify your information against publicly available sources and authoritative registries.
Verification confirms
- The organization is a legally recognized entity (or sub-unit thereof), with valid identifiers and a matching web presence.
- The organization demonstrably issues educational or training credentials to individuals, as defined in the CTDL framework.
- Identifiers such as the FEIN, DUNS, and OPEID numbers (U.S.) or equivalent global identifiers are verified through authoritative or public business registries.
- The contact person(s) are authorized to represent the organization in credential issuance matters.
Result
You will be notified of the approval decision once the final review is complete.
Once your organization has been approved for IIR registration, you will submit your organization’s Decentralized Identifier (DID) and signed payload. This is a technical step. Involve a developer or technical staff member for this portion of the process.
Visit the Technical Site for detailed instructions on submitting the DID. When your DID has been successfully submitted, you will receive a notification.
IIR Registration
Once your organization’s information and DID are submitted, it will appear in the Issuer Identity Registry with a Verified status. A record of your organization’s IIR account approval will appear as a Registration Action in the Credential Finder.
Annual Confirmation
Participation in the Issuer Identity Registry requires an annual confirmation. Credential Engine will contact your organization’s authorized account users each year to confirm that your information remains accurate and that your organization continues to meet participation requirements.
Ensure that at least two authorized account users from your organization maintain active accounts and that contact information is kept current to avoid any disruption to your IIR status.
Resources
Contact + Support
For questions about the IIR registration process, please contact: iirservice@credentialengine.org
For technical questions related to DID creation and submission, please indicate this in your email so your request can be routed to the appropriate technical staff.
